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Customer Relationship Management CRM 顧客關係管理
by SPD4124 Wayne (05077890s)
Wednesday, March 12, 2008
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妥善處理顧客投訴是顧客關係管理重要的一環
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甲骨文向中國商業電訊用戶推出包含顧客關係管理的解決方案即時軟體
CRM Case 4: GlaxoSmithKline’s Committed Quitters
CRM case 3: HSBC DriverQuote
微軟推出首個中文化CRM軟體
CRM case 2: British Gas case study
CRM case 1: Anytime, Anywhere
顧客關係管理問卷調查的須知 DO's and DON'Ts for CRM Survey
顧客關係管理幻燈秀 Customer Relationship Management Slideshow
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中國移動通訊手機掃描二維碼
顧客關係管理的定義 Definition of Customer Relationship Mana...
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